Policies & Procedures

• When ordered in advance, admission to Youth Matinee Series performances (students*, teachers, parents and chaperones) is $4 for all attendees. Admission purchased day of show is $5 for all attendees.
• Fill out the attached order form completely and return by mail or fax. (Keep a copy for your records.)
• Estimate your group size as carefully as possible. Adjustments may be made until payment is received. Remember to include all students and adults (teachers, chaperones, bus drivers, etc.) in your totals.
• Tickets are not printed for Youth Matinee Series performances. Seating is general admission.
• All performances are approximately 60 minutes in length unless otherwise noted.
• All performances are in Stephens Auditorium unless otherwise noted.
• Please arrive early. To ensure you and your fellow audience members enjoy the performance, please plan to arrive at the theater at least 15 minutes before curtain time. Be generous in your estimation of travel and parking time.

*Scholarships
Students enrolled in the federal lunch program are eligible for full scholarships and are admitted free of charge. Please indicate the number of eligible students on your order form. (You may estimate the number of scholarship recipients when registering and confirm when payment is due.)

Big Yellow School Bus Grant
Visit the Iowa Arts Council web site for a quick and easy grant application

Lunches
Space is available at the Iowa State Center for students to eat sack lunches. There is no charge for this service, but advance notification is required to ensure availability.

Waiting Lists
If you send in a registration for an event that is already sold out, you will be notified that your group has been placed on a waiting list. If seating becomes available, groups will be contacted by phone in the order in which their registration was received.

Refunds (Inclement Weather Policy)
Refunds are issued only if your school is closed or delayed due to inclement weather or if the event is cancelled. Refunds will not be issued due to student illness or absence.

Study Guides
Study guides are available for each Youth Matinee Series performance. They will be e-mailed to the contact name on the order form approximately six weeks before the performance. Hard copies will be mailed upon request. Study Guides and links to the producing theatre companies are listed on each event's web page.

Choosing performances
To assist you in choosing plays most appropriate for your students, we offer age recommendations that take into consideration a specific production’s performance style, length and subject matter. As a courtesy to the performers and the audience, we strongly recommend that children be at least three years old. Our plays can be enjoyed by children, teens and adults alike, but please remember: you are the best judge of your class/children’s ability to understand and appreciate a specific play. Everyone, regardless of age, must pay admission. 

Accessibility
The Iowa State Center strives to make the arts accessible to everyone by accommodating those
with special needs. Please advise us of special needs prior to your visit so we are best prepared
to serve you. Please note: American Sign Language interpretation requires 30-day advance notice. The Iowa State Center thanks you for your understanding and cooperation with these arrangements. 

Questions
For more information, or if you have any questions about the Youth Matinee Series, contact Sara Compton, Outreach Coordinator, at 515-294-7389 or toll-free at 1-877-843-2368.